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Privacy Policy

Last updated: June 2026

Who we are

Ops by Noell is a done-for-you AI operations service for service-based businesses, operating out of Mission Viejo, CA. We can be reached at our contact form.

Information we collect

Information you provide

When you submit our audit form, book a call, or communicate with us, we collect:

Information collected automatically

We use standard web analytics (page views, referral sources, general geographic region). We do not use session recordings or fingerprinting tools.

How we use your information

Who we share it with

We do not sell, rent, or trade your personal information. We share data only with service providers who help us operate (scheduling tools, communication platforms, analytics), and only to the extent needed to deliver your service. These providers are bound by confidentiality obligations.

SMS communications

If you've opted in to SMS, you may receive operational messages related to your account or service. You can opt out at any time by replying STOP. See our SMS Policy for full details.

Data retention

We retain your information for as long as you are a client and for a reasonable period after, consistent with applicable law and legitimate business needs. You may request deletion of your data at any time.

Your rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us through our booking form and we will respond within 10 business days.

Changes to this policy

We may update this policy as our services evolve. We'll note the "last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance.

Contact

Questions about this policy? Reach us through our contact form.

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