Platform · Service businesses

Lead Intelligence Dashboard

Every Noell service engagement includes a live client dashboard. Every lead, every conversation, every booking — scored, threaded, and tracked. You see exactly what the system is doing and what it is recovering.

dashboard.opsbynoell.com / lead-intelligence
Lead Intelligence Dashboard overview, showing HOT and WARM lead counts, new leads this week, conversion rate, tasks due, score drops, a 7-day HOT leads chart, lead source breakdown, and a four-step conversion funnel.

HOT leads, WARM leads, new-this-week, conversion rate, tasks due, score drops, and the live source breakdown (chat, SMS, calls), all on one screen.

dashboard.opsbynoell.com / lead-intelligence?view=leads
Lead Intelligence Dashboard lead table, showing priority (P1/P2/P3), visitor name and phone, intent (HOT/WARM), assigned agent (Noell Support, Front Desk, Care), trigger source, follow-up status, AI score, and last-contact date.

The lead table: every visitor sorted by priority, with intent scoring, the agent that owns the conversation, the trigger that started it, and the AI score driving the follow-up.

HOT / WARM scoring

Every new lead is scored on the spot from the conversation, the source, and the signals attached. No human triage step.

Threaded conversations

Every chat, call, and SMS for a lead in one thread. You see what was said, what was offered, what's pending.

Live conversion funnel

HOT → contacted → booked → closed. Date-range filterable. Source breakdown built in.

Included with every Noell engagement.

Signal, System, and Full Stack tiers all ship with the Lead Intelligence Dashboard.